This webinar addresses key elements of training volunteers, from resources and strategies for training volunteers to succeed in specific roles; to other types of training that museums struggle with including customer services, emergency procedures and working with children with disabilities.

In collaboration with the American Association for Museum Volunteers (AAMV)

Presenters:

Richard Harker, education and outreach manager, Museum of History & Holocaust Education, Kennesaw State University, Kennesaw, GA; Sandra Baker, volunteer program director, Senator John Heinz History Center, Pittsburgh, PA; Lois Kuter, manager of volunteer services, Academy of Natural Sciences of Drexel University; Greg Stevens, assistant director, professional development, American Alliance of Museums