Planning, Transforming Your Volunteer Program Infrastructure

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Product Description:

This 90-minute webinar addresses key elements of a volunteer program infrastructure including: purpose, planning/updating, job design for managers and volunteers, policies and procedures, and assessment of volunteers and the program. Presenters guide participants through analysis of a volunteer program, and frame the volunteer program strategic plan, goals and metrics for continuous improvement.


  • Robbin Davis, director of visitor services, Oklahoma Museum of History, Oklahoma City
  • Debbie Young, director of volunteer services, The Children’s Museum of Indianapolis
  • Lois Kuter, volunteer coordinator, Academy of Natural Sciences, Drexel University, Philadelphia

Original 2012 program produced and sponsored by LearningTimes, in collaboration with the American Association for Museum Volunteers (AAMV).

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