Managing Multigenerational & Diverse Volunteers and Docents

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Product Description:

Explore how to create volunteer opportunities for Baby Boomers, manage senior docents, identify and utilize family volunteers and create access for hearing impaired volunteers and visitors.


  • Maretta Hemsley-Wood, docent program manager, Smithsonian National Air and Space Museum, Washington, D.C.
  • Robbin Davis, director of visitor services, Oklahoma History Center, Oklahoma Historical Society, Oklahoma City
  • Debbie Young, director of volunteer services, The Children’s Museum of Indianapolis
  • Carol Wilson, assistant chair of education, In-Gallery Programs, Smithsonian American Art Museum, Washington, D.C.

Original program produced and sponsored by LearningTimes, in collaboration with the American Association for Museum Volunteers (AAMV) and the Museum Assessment Program (MAP).

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