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In collaboration with the Leadership and Management Network (LMN), and the Diversity Committee (DivCom), Professional Networks of the American Alliance of Museums. 


Live 90-minute webinar

Getting Started with Working across Generations

Wednesday, September 27, 2017
2:00-3:30 p.m. (ET)

Today’s museum workplace is evolving, as five generations collaborate (or collide), as supervisors or direct reports, on project- and team-based initiatives across our institutions. Join this lively conversation as we explore the various generations in the workforce today (traditionalists, baby boomers, genX, millennials, and gen2020), what characterizes them, what myths and truths are associated with each, and how we might address issues and concerns as we all learn to get along—and succeed—at work.

Who Should Attend

This webinar will benefit anyone working in museums, especially supervisors, team leaders, and HR staff.

How Will I Benefit?

After participating in this session, attendees will be better able to:

  • Identify the five generations in the workforce today
  • Communicate more effectively with, respond to, and work across generations
  • Plan for the future by strategically addressing issues and concerns now


  • Samuel Moore, online communications coordinator, Missouri History Museum, St. Louis
  • Marsha L. Semmel, principal, Marsha Semmel Consulting, Arlington, VA 
  • Greg Stevens, director, professional development, American Alliance of Museums


  • Free: Staff of Alliance Tier 3 Museum Members
  • $25: Staff of Alliance Tier 2 Museum Members, Ally Members, Industry Partner members and Individual members
  • $50: Staff of Alliance Tier 1 Museum members and Non-members*

Registered participants receive access instructions prior to live event. All Alliance live webinars feature text chat, Closed-Captioning link, and access to presentation handout and other resources. All Alliance webinars are recorded and archived for later access.

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“Webinar Watch and Talk” Events (TBA)

The following institutions will be hosting webinar “watch and talk” events in conjunction with this program. If you are in or near one of these locations, we invite you to join colleagues for a no-cost learning and networking opportunity. Events consist of: 

  • 30 minutes of pre-webcast networking
  • 90-minute live webcast
  • 60 minutes of post-webcast facilitated discussion or activity.   
See details below for times, locations and RSVP information. Please note: there is no fee for attending a local event, but space at some locations is limited and RSVP is required. Attendees at local events will not have access to the program recording post-event. Parking fees and transportation are not included in local events.   

If you are interested in hosting a Watch and Talk event, please find information and online form here. If you have any questions about hosting, contact Greg Stevens. The deadline to sign up as a host is September 15.  

North Carolina 


Ashville Art Museum
1:30 – 4:30 p.m.
Contact Host for more information: Kristi McMillian



Jamestown Yorktown Foundation
1:30 – 4:30 p.m.
Jamestown Settlement - Education Wing Classroom A
Come early and with your AAM card, you and a guest are welcome to complimentary admission to our museums. Attendees coming early for museum admission must check in with Visitor Services in the ticketing lobby. “Watch and Talk” event participants please meet at Group Arrivals/Education Wing at Jamestown Settlement. Light refreshments will be served.
Contact Host for more information: Heather Stillwell

*Check your Museum’s Membership Status

Check your museum’s membership status:

  • Log in to your existing account here
  • Click on Edit Profile. Under the Profile Overview tab, you will see the membership status for you and for your organization.
  • If your museum is not a member or it’s time to renew, it’s easy to join or renew online. (If someone else in your institution makes decisions about the museum’s professional memberships, please forward this information to that person).
  • Call us at (866) 226-2150 and we’ll gladly assist you in joining or renewing, or answer any questions about the new museum membership program.
  • Email Membership and we’ll be happy to help you login and join or renew, and answer any questions.

About the Getting Started Series 

The AAM Getting Started series presents basic and practical information on selected topics for museum colleagues new to their functional role and/or individuals entering the museum field from a different industry. By participating in these programs, attendees will be better able to develop and apply core job knowledge; utilize related tools and resources for continued professional growth; and exchange information, ideas and inspiration with peers. These programs are planned in collaboration one or more of AAM’s 21 Professional Networks.

About the Leadership and Management Network

The Leadership and Management Network (LMN) promotes excellence by providing resources and peer-to-peer networking in the areas of leadership, governance, administration, finance and human resources. LMN provides a forum where professional peers can identify common concerns and share expertise; acts as a clearinghouse of ideas; provides professional development opportunities; and facilitates communication among its members and all museum professionals. 

Cancellation Policy

Cancellation requests for Alliance professional development programs must be received in writing no later than one week prior to the event date to receive a full refund of registration fees. Refund requests will not be accepted after that date. The Alliance reserves the right to cancel any program at any time, for any reason. In the event of a program cancellation by the Alliance, attendees will receive a full refund of their registration fees. For face-to-face programs, the Alliance is not responsible for any travel or hotel expenses incurred as a result of your participation or cancellation of an event.